The Transportation Safety Administration is charged with protecting our mass transportation services from threats foreign and domestic. They suck at it. Even when they’re good at it, people hate them. The TSA has taken the position that, while their services can sometimes be frustrating to encounter, it’s all for the greater good. From their point [...]
Archive for the ‘User Experience’ Category
The TSA Needs a User Experience Designer – O’hare International Airport, Chicago, Illinois
Posted: August 8, 2012 in User Experience0
